Our Front Desk is staffed 24 hours should you require assistance during your stay. To contact the Front Desk, you can call (613) 727-7698.

Additional amenities (towels, soap, toothbrush, toothpaste, etc.) are available at the Front Desk upon request.

If you have any safety or security concerns please visit the Front Desk. Algonquin College Security is on call 24/7. In case of emergency please call 9-1-1.

Housekeeping service is provided for longer stays on a 4-day alternating light service and full-service basis (light service on 4th day, full service on 8th day).

If you require housekeeping or room maintenance during your stay, please visit the Front Desk to make a request.

Extended stay guests (30+ nights) will receive a full service cleaning every Tuesday between 10am and 2pm.

Light Service: light surface clean, remove garbage and recycling, replenish amenities (soap, shampoo, towels, toilet paper).

Full Service: full suite clean (countertops and floor), remove garbage and recycling, full linen change in both bedrooms, and replenish amenities.

Please note:

• If personal belongings are left on surfaces or on beds the housekeeping team will not clean the surface or change linens. Fresh linens will be left on the bed to avoid moving or touching personal items.
• We kindly ask that guests do not leave garbage or recycling in hallways, please request a pick up from the Front Desk.

CHECK IN: 4:00PM

CHECK OUT: 11:00AM

Our Spacious suites features two private bedrooms with a double bed and desk in each room, a private washroom (shower, sink, toilet) stocked with shampoo, soap, and towels, and a common area with fridge and microwave. Beds are made with linens and 2 pillows so there is no need to bring any from home!

• Dishes/Cookware/Cutlery: Suites include a refrigerator and microwave; however, cutlery/dishes/cookware are not included.
• No Cribs/Cots: Residence does not have cribs or rollaway cots available. Guests are welcome to bring a pack-and-play or portable crib for their suite.
• Smoking and Pet Policy: Residence & Conference Centre properties are 100% pet and smoke free.
• No onsite dining option: the Residence does not have a restaurant/café available May through August. Guests are encouraged to bring snacks or food for their stay to make use of their in-suite refrigerator and microwave.

WI-FI:  ACGuest (No password required)

PARKING: Parking is the responsibility of the guest. Parking Is available in lot 10 and can be purchased through the HONK Mobile App Available for both IOS and Android devices. Enter promo code SUMMER2024 for a discounted rate.

All Vehicles must register prior to, or upon check – in to avoid ticketing or towing by Algonquin College. RCC-Ottawa West is not responsible for ticketing disputes.

Laundry facilities ($) are located on the first floor. A laundry card can be purchased from the machine inside the laundry room, and loaded with funds using a debit or credit card. It is recommended that guests bring or purchase their own laundry detergent.